Helmer Scientific offers TrueBlue™ shipping, delivery, and set-up for their cold storage assets.
Services include:
Equipment is pre-inspected, tested, and delivered fully operational by certified Helmer service associates.
Unit is uncrated, placed in final position, and waste packaging is removed for a clean, ready-to-use setup.
Temperature probe and internal shelving (if applicable) are installed during on-site setup.
System is powered on, battery backups verified, and proper operating cycles confirmed before hand-off.
Optional live virtual demo with Helmer Technical Service offers post-installation guidance and training.
Note: Service excludes long-term storage, accessory setup, or additional labor. Clear access from entry to destination is required. Disposal services available upon request.
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.
