Labconco provides a warranty to the original buyer for the repair or replacement of parts and reasonable labor as a result of the equipment with compatible chemicals.
Broken glassware and maintenance items, such as filters, gaskets, light bulbs, finishes and lubrication are not warranted.
Excluded from warranty are products with improper installation, erratic electrical or utility supply, unauthorized repair, used with incompatible chemicals, or non-factory modifications to the original product.
Warranty is non-transferable and only applies to the owner (organization) of record.
Buyer is exclusively responsible for the set-up, installation, verification, decontamination or calibration of equipment. This limited warranty covers parts and labor, but not transportation and insurance charges. Terra Universal reserves the rights to limit this warranty based on a service agent’s travel, working hours, the site’s entry restrictions and unobstructed access to serviceable components of the product.
Under no circumstances shall Terra Universal be liable for indirect, consequential, or special damages of any kind.
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.
