Quick Ship Plus – Guarantees to meet the ship date that you specify, irrespective of quoted lead times
Only available on orders for in-stock, turnkey products requiring no additional assembly prior to shipment
For built-to-order products or stocked items requiring pre-shipment assembly, ask about Terra’s FasTrak expediting service
Terra's Quick Ship Plus service allocates added resources to guarantee the ship date that you require.
Service includes:
- Assigning a dedicated production team to meet the required ship date.
- Assigning a dedicated logistics team to coordinate with Terra’s shipping partners to meet the specified ship date.
- Reporting order progress daily to senior management.
NOTE:
Quick Ship does not expedite the delivery service which is handled separately by the carrier.
Terra’s Quick Ship Plus limited guarantee is to ship the order on or before the date indicated or refund up to 100% of charges on the client's approved request. This guarantee does NOT cover direct, special, consequential or other damages and is strictly limited to 100% of the amount paid for Quick Ship Plus service.
The refund does not apply when a specified ship date is missed due to factors outside Terra's control (deliveries by shipping companies, force majeure) and random factors (accidents).
On a tight schedule?Choose FasTrak 24/7 Priority Service to help meet your critical schedule for Terra-manufactured products, either before or after your order is placed.*
FasTrak 24/7 provides a 24/7 commitment to meet the shipping date YOU specify, regardless of quoted lead times.
FasTrak 24/7 assigns a dedicated production team plus a dedicated senior expeditor working three shifts to meet your delivery specification.
FasTrak 24/7 guarantees* to meet the agreed-to specified ship date.
Call for pricing. FasTrak service fees cover costs of additional services only, without additional profit.
* Terra's FasTrak services limited guarantee: to ship on the ESD or date specified OR to refund up to 100% of FasTrak charges. This guarantee covers no direct, special, consequential or other damages and is strictly limited to up to 100% of the amount paid for FasTrak service. When a specified ship date is missed due to factors outside Terra's control (vendor performance, deliveries by shipping companies, etc.) and random factors such as accidents, the credit of up to 100% of the FasTrak 24/7 may not apply. FasTrak service requested after order placement will be quoted and accepted based on available time remaining before required ship date.
